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Marked 1 year 1 month ago onto Measuring Online Reputation

Assessing & Measuring Online Reputation

Source: https://bit.ly/3UI9XDN

A brand's reputation depends on more than just online reviews. It also depends on offline KPIs like customer satisfaction surveys and referrals. Tracking these critical online management KPIs will help you build a solid reputation that is not easily shaken by negative online reviews or a front-page news story.

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Measuring Online Reputation

Assessing & Measuring Online Reputation
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