Ticketmaster is one of the most well-known platforms for buying tickets to concerts, live events and sports event. Millions of people rely on it, but when things go wrong like not getting your tickets, it can feel frustrating to get help. One of the most common complaints from Ticketmaster users is, why won't Ticketmaster answer the phone? You are not alone if you have been stuck on hold or redirected to their website when all you wanted was to talk to a real person.