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ITSM (IT Service Management) includes all actions that a company does to effectively design, plan, deliver, operate, maintain, and control its IT services (such as policies, processes, etc.). Whether you want to operate in the cloud, in a hybrid model, or your own data center, BMC provides cutting-edge, intelligent BMC ITSM solutions that are quick, precise, and affordable. The BMC Helix ITSM platform is a strong, service management platform that supports the IT revolution. This software solution's intelligent automation and people-centric capabilities enable smart functioning in the contemporary agile business. BMC software is offered as on-premise, hybrid, and cloud-based options.