PLANTRONICS HEADSET | THE TELECOM SHOP At The Telecom Shop, we believe in our Green and Clean ethos. Through professional refurbishment in our specialist center, we can provide you with a fully refurbished telephone system, or any component, at a fraction of the price of a new part thus saving you money, and helping to preserve the environment. Offering an industry-leading 15 Months Return to Base Warranty for all refurbished equipment demonstrates our complete confidence in our products.