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Source: https://www.virtuousbookkeeping.com/accounts-receivable-for-toronto-businesses-5-reasons-your-invoices-are-being-ignored-and-what-to-do-about-it/

Category: Business, Services

Tags: Accounts Receivable for Toronto Businesses

Accounts Receivable for Toronto Businesses: Why Invoices Get Ignored H2 Why Invoices Get Ignored in the First Place There’s a bridge between a great client relationship and a paid invoice. Here are the five most common reasons your invoices are sitting unopened and exactly what to do about each one. H3 1. Your invoice arrived at the wrong time Timing matters far more than most business owners realize. If you send an invoice by email on a Friday afternoon, it will likely get buried under the weekend email pile and forgotten by Monday morning. Sending invoices at the end of a month—when your client’s accounting team is already closing the books—almost guarantees a delay. The invoice lands in a queue rather than a workflow. The fix is easy, which includes sending invoices mid-week, ideally Tuesday through Thursday, and during business hours. For recurring work, establish a predictable billing cycle so your client expects your invoice on a specific day. Predictability removes friction. When a client knows your invoice arrives on the first Tuesday of every month, it becomes part of their routine rather than a surprise. Confirming project completion before billing—rather than billing immediately after—ensures the client feels the invoice is fair and timely.

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